Update by user May 08
well, I am sad to say this company does not seem to care about its sales. I called and left a message and no one called back.
No one messaged me nothing they just don't care I guess.
they have a good product but when it comes opened and leaks half out in the box they don't want to hear it. that is the conclusion.
Original review posted by user Mar 13
I received the package from them and the bottle was open and I lost half of my product and it ruined the packaging of the gift I was giving to my mom. I sent them an email, and so far they have not responded which disappointed me because I thought for sure they would get back to me.
They seem like a company that has good customer service. But I'm finding out that might not be true. Maybe they're closed on Mondays so I should give them until Tuesday or Wednesday I suppose but I'm just pissed!!
And I stumbled across this website so I'm giving it a try. I've ordered from them before and everything was fine but this time it just didn't work out.
Review about: Poo Pourri Shipping Service.
Reason of review: Poor customer service.
Monetary Loss: $20.
Preferred solution: Let the company propose a solution.