Poo Pourri - Poor customer service.

3.3
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Warranty
Website

Update by user May 08

well, I am sad to say this company does not seem to care about its sales. I called and left a message and no one called back.

No one messaged me nothing they just don't care I guess.

they have a good product but when it comes opened and leaks half out in the box they don't want to hear it. that is the conclusion.

Original review posted by user Mar 13

I received the package from them and the bottle was open and I lost half of my product and it ruined the packaging of the gift I was giving to my mom. I sent them an email, and so far they have not responded which disappointed me because I thought for sure they would get back to me.

They seem like a company that has good customer service. But I'm finding out that might not be true. Maybe they're closed on Mondays so I should give them until Tuesday or Wednesday I suppose but I'm just pissed!!

And I stumbled across this website so I'm giving it a try. I've ordered from them before and everything was fine but this time it just didn't work out.

Product or Service Mentioned: Poo Pourri Shipping Service.

Reason of review: Poor customer service.

Monetary Loss: $20.

Preferred solution: Let the company propose a solution.

Company wrote 0 private or public responses to the review from Mar 13.

Poo Pourri - Allergic reaction to Poo-Pourri

0 comments
Not resolved
1.0
Details
Additional Fees
Billing Practices
Customer service
Exchange, Refund and Cancellation Policy
Product or Service Quality
Warranty

Had bad reaction to poo-purri sold by Bic Warehouse thru Walmart,red burning face,lungs,mouth,rapid heart rate,still burning and tight ,swollen next day,lasted all night into the day, Used as directed, no wanings when you buy it, but in tiny letters on the small bottle says eye irritant,choke hazard,use in ventialated room.I followed directions but did just one spray not 4-5 like it says, window was open,it came out in a stream not a spray ,I did shake well,I can't reach them by phone or email.just a repeat of their numbers and no one answers, just repeats and repeats.Walmart says they have to do the refund,no help from them or the mfg. of the poo-pourri

Product or Service Mentioned: Poo Pourri Air Freshener.

Reason of review: Bad quality.

Company wrote 0 public responses to the review from Nov 16, 2016.

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